Process of Exchanges

  • We will gladly accept any unworn, unwashed merchandise with original tags within 30 Days of purchase for an exchange.
  • Please return goods with a copy of the invoice and mention the reason for exchanging the items.
  • Customer needs to exchange the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Delivery Charges will not be refunded. 
  • Customer only can exchange his item
  • We don't process any type of refund only exchange is possible.
  • All the exchanges should be sent to Cross Connections, Hanger Store 117 JB Millat Town Faisalabad.
  • For further queries about exchanges and returns, please contact us at hamza.online@ccrpvt.com

FOLLOW THESE SIMPLE STEPS TO EXCHANGE YOUR ITEM(S):

1. COMPLETE EXCHANGE FORM

If you wish to exchange any portion of your online order, please complete the Exchange Form and include it with your return shipment.
Don't have an Exchange Form?

Please click here to download one.

if you wish to exchange any product of your order, please complete this form and include it with your return shipment.

2. REPACK MERCHANDISE

Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

3. SHIP TO

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

Consumer Exchange Department

Cross Connections
Hanger Store
117 J.B Paharang
Drainage Millat Town
Millat Road
Faisalabad 38000 Pakistan

Telephone Support : 041-8814534 (10:00 AM to 5:00 PM  Monday - Saturday)

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